PARTIES AND SCOPE OF WORK 

1.1 Scope. Customer listed above has engaged the Midtown Chimney Sweeps® Franchise listed above (“Contractor”) to provide the services (“Services”) and/or products (“Products”) detailed above. Contractor has agreed to provide the Services and Products described herein only upon the terms and conditions stated hereinafter. 1.2 Independent Contractor. All reference to Contractor is to Contractor named above , an authorized franchisee of Midtown Chimney Sweeps® Franchising, LLC (“MCSF”), and is an independent owner/operator licensed to use the name and trademark from MCSF. Contractor is solely responsible for its own debts, liabilities, and contractual obligations. Neither MCSF nor any entity affiliated with MCSF shall be liable for any actions of Contractor or any employee, representative or agent of Contractor. 

2. RIGHT TO REVISE.  

2.1 Right to Update. Contractor reserves the right to update the inspection report and resend to Customer. Codes and conditions may change, and new information may become available, including images and information about the Appliance or chimney received from the Customer. These updates may require Contractor to alter the inspection report and consequently the recommendations as to the continued suitability of use of the Appliance and connected chimney. 2.2 Right to Adjust. For our purposes, an average chimney shall be described as 36″ x 18″ footprint, and accessible via a 32 ft ladder. If the unique size of your chimney is higher, wider, or deeper than an average chimney, then Midtown Chimney Sweeps reserves the right to adjust this price. It is our goal to provide quality service at a reasonable price, and if, in the technician’s sole discretion, this initial estimated price needs to be adjusted, you will have the opportunity to receive or reject that updated price at the time of service. By having us perform the work (after having such a price adjustment discussion with the technician) we receive it as your approval of the price. 

3. PAYMENT 

3.1 Price. The price detailed above is based upon initial inspection and analysis and is subject to change. Any material change in the services must be made in writing and signed by both Contractor and Customer. 3.2 Deposit. Contractor may require Customer to pay a deposit for services to be rendered. Contractor will notify customer at time of scheduling if Contractor requires a deposit. The deposit will under no circumstances be more than 50% of the total amount due, unless some work is performed, materials delivered to site, or the initial inspection is completed. Deposit amounts for special order items that are not regularly used by Contractor shall be considered non-refundable. 3.3 Payment. Full payment is required upon completion of the Services or provision of the Products. Payment shall be made by cash, certified check, or credit card (Visa, MasterCard, Discover, American Express). Customer’s signature is conclusive evidence that Customer has accepted the work as satisfactory. All sales are final, and no refunds shall be made in any circumstances upon completion of the Services or delivery of the Products. Customer is responsible for paying all taxes and other assessments which are imposed by law. Contractor reserves the right to suspend the performance of any Services or delivery of Products to Customer in the future if amounts owed are not timely paid. 

3.4 Insufficient Funds Check. Contractor shall charge the lesser of $50 or the maximum permitted by applicable law for all checks returned for insufficient funds or stop payment orders. 

3.5 Interest, Mechanic’s Lien. In the event any payment is not made as agreed, interest on all unpaid balances shall accrue at the lower of 1.5% per month or the highest rate permitted by law, from the date the job was completed. Contractor may also file a lien on Customer’s property if permitted by applicable law. 3.6 Collection Costs. If legal action is taken to collect unpaid funds, Customer agrees to pay all costs and expenses of collection, including reasonable attorneys’ fees. 

4. WARRANTY 

4.1 Warranty. Contractor does not make any warranty or certification regarding the worthiness or safety of any fireplace, appliance, chimney, duct, or heating/vent system (“Appliance”). Because conditions of use and hidden site conditions are beyond Contractor’s control, no warranty is made for the safety or function of any Appliance and none is to be implied. 

4.2 Existing Conditions, Hidden Site Conditions. Unless noted above, Customer acknowledges that Contractor did not install the Appliance and is not responsible for any installation defects or any other conditions on the premises existing prior to the performance of the Services. These include hidden site conditions that exist in inaccessible locations which may not be verifiable without opening walls, ceilings, or floors or expending additional sums of money. Inspection of these matters is outside the scope of the services requested by Customer. Contractor shall have no liability related to any existing defects or conditions on the premises. Customer accepts liability for any such matters and authorizes Contractor to proceed with the Services notwithstanding this risk. If Contractor becomes aware of any material existing defects or problematic conditions on the premises during the performance of the Services, Contractor will notify Customer. Customer should consult the owner’s manual for the Appliance regarding any operational and use issues. Contractor specifically advises Customer under this paragraph that if the Services include dryer vent cleaning and Customer’s dryer vent has been improperly installed or maintained without Customer’s or Contractor’s knowledge, then Contractor’s cleaning method could dislodge the venting of the Appliance. Contractor does not, and Customer has not requested that Contractor, cut drywall or flooring, or otherwise inspect dryer vents behind walls, ceilings, or floors, prior to its Services to determine whether the dryer vent has been appropriately installed and maintained. Pursuant to this paragraph, Customer accepts any responsibility for inspecting and repairing any disconnection of a dryer vent resulting from the Services. 

4.3 Limitation of Liability. IN NO EVENT WILL CONTRACTOR BE LIABLE TO ANYONE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING FROM ANY CLAIM BASED ON SERVICES OR PRODUCTS PROVIDED TO CUSTOMER, EVEN IF ANY OF THE PARTIES WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Contractor’s maximum liability shall be limited to the amount paid by Customer for the Services or Products provided. 

4.4 Disclaimer. CONTRACTOR MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO CUSTOMER OR TO ANY OTHER PERSON OR ENTITY, AND CONTRACTOR EXPRESSLY DISCLAIMS ANY REPRESENTATIONS AND WARRANTIES ARISING FROM COURSE OF DEALING, USAGE OF TRADE OR COURSE OF PERFORMANCE, AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 4.5 Hold Harmless. Customer agrees to indemnify and hold harmless Contractor and all its employees and subcontractors from and against any and all loss, injury, claims, actions, proceedings, liability, damages, fines, penalties, costs and expenses, including legal fees and disbursements, caused or occasioned directly and indirectly by Customer’s failure to comply with any laws, ordinances, rules, regulations, standards, orders notices or requirements, or to correct any violations, arising out of, resulting from, or in connection with the ownership, use or maintenance of the Appliance, or Customers negligence or willing misconduct. 

5. AUTHORIZATION 

5.1 Authorization. By signing, Customer represents that they are the owner of the premises or, if not, is authorized by the owner to authorize the work to be performed as specified above. Customer authorizes Contractor to enter the premises to provide the Services. 5.2 Release. Customer consents to allow Contractor to take photos or videos of the work performed, including “before” and “after” pictures. Any photos or videos taken by Contractor will be used solely for marketing purposes and may be placed on the MCSF website or other advertising material.

6. INSPECTION AND INSURANCE

 6.1 Levels of Inspection. Contractor will conduct a Level I Inspection in accordance with the standards of NFPA Document 211 which shall include examination of readily accessible portions of the chimney and accessible portions of the connected appliance and chimney connection. At Customers’ request, Contractor will conduct a Level II (all accessible portions of the chimney exterior and interior) or Level III (examination of concealed areas of the chimney suspected of damage or malfunction) inspection FOR AN ADDITIONAL FEE. If Contractor deems it reasonably necessary for the safety of Customer and of Contactor, Contractor has the right to conduct a Level II or Level III inspection at the Customer’s expense. Contractor has no duty to perform anything other than a Level I inspection. 6.2 Insurance. Contractor carries worker’s compensation if applicable, and liability insurance. Customer or the owner of the premises is expected to carry usual property insurance. Contractor shall not be liable for any claims that would normally be handled by property insurance, even if Customer fails to carry such insurance. 

6.3 Damage. In the event Customer discovers damage after Contractor’s work, Customer must notify Contractor within three (3) days of completion of Services. 

7. SOLICITATION

 It is agreed that Customer shall, under no circumstances, solicit or attempt to solicit an employee or subcontractor of Contractor to do work directly for a Customer. 

8. CHOICE OF LAW; VENUE 

Any disputes shall be governed in accordance with the laws of the state where the premises are located. Venue for any and all legal actions arising hereunder shall lie in the court of proper jurisdiction in the City or County where the premises are located. 

9. JURY AND PUNITIVE DAMAGES WAIVER

In any trial between any of the parties as to any Claims, the parties agree to waive their rights to a jury trial and instead have such action tried by a judge. As to any claims, the parties also agree to waive their rights, if any, to seek or recover punitive damages. 

10. CANCELLATION; WEATHER

10.1 Cancellation by Customer. Customer may cancel the work detailed above with Contractor with 24-hour notice without penalty. Any cancellation by Customer without 24-hour notice will result in a $50 cancellation fee. 10.2 Weather. Due to unforeseen conditions such as weather, Contractor has the right to postpone scheduled services to another day when Contractor can reasonably offer services. Contractor will take reasonably appropriate steps to communicate any schedule changes with Customer. 

11. ENTIRE AGREEMENT 

11.1 Entire Agreement. These Terms constitutes the entire agreement between the parties. No other oral or implied understanding is binding unless in writing and signed by the parties. 

11.2 Severability. If any provisions herein are deemed invalid or enforceable, the other provisions shall remain in full force and effect and binding upon the parties.

 

Terms and Conditions for Midtown Membership Subscription 

Effective Date: April 15, 2025

By subscribing to the Midtown Membership Plan for chimney sweep services provided by Midtown Chimney Sweeps, you agree to be bound by the following Terms and Conditions. Please read these Terms carefully before subscribing.

1. Membership Description

The Membership provides subscribers with chimney sweep and related home services, including but not limited to chimney sweeps, inspection, dryer vent cleaning and repair discounts, as specified in the Membership plan. Services are subject to availability and may vary based on location and service demand.

2. Subscription Term and Renewal

  • Term: The Membership is a yearly subscription commencing on the date of purchase and continuing for one (1) year unless terminated earlier in accordance with these our cancellation policy.

3. Fees and Payment

  • Membership Fee: The annual Membership fee is detailed in the plan contract, payable monthly by invoice.

  • Payment Method: You authorize us to charge the Membership fee to your provided payment method. You must provide a valid payment method and keep it updated.

  • Non-Payment: Failure to pay the Membership fee may result in suspension or termination of your Membership and services.

  • No Refunds: Membership fees are non-refundable except as required by applicable law or as expressly stated in the cancellation policy.

4. Services and Scheduling

  • Included Services: The Membership includes a chimney inspection and sweep as well as any additional services listed in the initial contract. Additional services may be available at an extra cost.

  • Scheduling: Services are scheduled based on availability. You must book appointments in advance through our office by calling 844-793-3766. We will make reasonable efforts to accommodate your preferred dates and times.

  • Access: You must provide safe and reasonable access to your property for us to perform the services. Failure to provide access may result in rescheduling or forfeiture of the service without refund.

  • Service Limitations: Services are subject to limitations based on the condition of your chimney or property. We reserve the right to refuse service if safety or technical issues arise, and we will notify you promptly.

5. Member Responsibilities

  • You agree to:

    • Provide accurate and complete information during registration and scheduling.

    • Maintain a safe environment for our technicians, including securing pets and clearing access areas.

    • Notify us of any issues with your chimney or property that may affect service delivery.

6. Termination

  • By You: You may terminate your Membership at any time, but no refunds will be issued for the remaining term unless detailed in the cancellation policy.

  • By Us: We may terminate or suspend your Membership immediately if you:

    • Fail to make payment when due.

    • Violate these Terms.

  • Upon termination, you will remain liable for any outstanding fees.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Our liability for any claim arising from the Membership or services is limited to the amount paid for the current Membership term.

  • We are not liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of use, profits, or property damage, arising from the Membership or services.

  • We do not guarantee that services will create safety, as use of heating appliances is outside of our control. We do not guarantee safety or proper of installation of hidden construction defects which may result in a chimney fires or structural damage. You are responsible for maintaining your property in accordance with local regulations.

By subscribing to the Membership, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.