Called to replace broken glass on a wood fireplace door and they were incredibly helpful. Pointed me in the right direction to get it fixed. I really appreciated the help.

Update: My issue was resolved after posting my complaint. The service was continuously friendly and the communication was very clear. I would use this business again if my issues arose and I would recommend them to my friends. Thank you again.

Old Review: I’m extremely disappointed with the experience we’ve had with Midtown Sweeps. I had issues with my fireplace and asked if they could repair it. The technician came, cleaned it up and was very kind. He told me he would send me out a quote for the replacement part but never did. I reached out to the technician and to the company directly with no response. Mind you I had this service done back in early November…. I am willing to change my review when your company can actually resolve the issue I called you for.

Folks at Midtown Chimney Fireplace Store went over and above when the power switch on my ComfortBilt pellet stove went out on a 5 degree morning. Pulled a switch from another unit and had me back up and heating in under an hour.
Thanks Byron, really appreciate your help

Called in with an installation question and Byron was extremely helpful! Would definitely recommend.

Midtown Chimney staff were all very helpful and organized. The fireplace turned out beautifully and on schedule

We love our wood burning stove and use it for our primary heat source all winter long. Truly a great investment. Midtown was professional, tidy, respectful and timely in their installation. We were grateful to work with a company who has solid expertise and performance. Thank you, Midtown!

Very kind servicemen who provided thorough explanations, excellent service, and left my fireplace sparkling clean and functional! Thank you!

This company saved me thousands in Evergreen CO by replacing a part on my gas fireplace. They were prompt, trustworthy and reliable during the entire process. I shared that I didn't want to buy a new fireplace, and just needed a pilot-light replacement... They found the part & replaced it in a timely manner—and did not try to push any extra parts or labor. In, out and fixed! Just what I needed.

When it is time to replace my fireplace they will be my go-to.

Thank you for sharing your expertise! We appreciate how thorough you were in evaluating our issues and providing immediate remedy. Thanks again for keeping us warm!

Byron quickly diagnosed the problems with our Quadrafire pellet stove, cleaned it and ordered replacement parts. He also assessed the ventilation pipe and our chimney and gave us detailed cleaning instructions. He and his son came back to repair the stove as soon as the parts arrived and did an excellent and efficient job. Thanks!

Byron was extremely knowledgeable and helpful! Thank you!

I just had MIdtown Chimney install a second pellet stove in my home, after they had installed one in a different part of the house earlier this year. I used them a second time because of the great and timely work they completed the first time. The second install was no different. The install team of Tanner, Chris and Levi were very professional and all around great people to have in your home. I will be continuing to use Midtown to for the annual cleanings.

Since Inglenook has gone out of business, Byron and his team stepped up and helped my family out in a big way. Excellent service and an absolute pleasure to work with. These guys are a great asset to our community, highly recommend!

I could not be more pleased with our stove and the services we received from Midtown. Byron and his team are great folks with incredible knowledge and expertise. We purchased a new Regency brand wood stove, and it is truly amazing! In addition, we've already had the crew service and sweep our stove, and I feel it will serve us well for many years to come. I am not the easiest person to please, and Byron and his team have far exceeded my expectations. Many business owners could learn from the professionalism this team shows. Thank you, Byron team!

This is a wonderful company. Byron and his team did a complicated re-route of a flue that our house's original owner had done improperly. They were timely, professional, and kind. Further, they have been super helpful when it comes to answering questions that we have about different things related to our stoves. It is so good to have a trustworthy company that does consistently good work.

I called today about having my gas fireplace repaired because it wouldn't start for me. I talked with Byron on the phone and he literally walked me through the process to avoid a service call. Thank you so much for the level of customer service you offer!!

Wow! What great, friendly and professional service! I cannot recommend Stephen and his company enough! This is my second company and the difference between his service and the last is night and day! Highly trust and recommend!

We've been using them to service our fireplace for three years and always receive outstanding service. I highly recommend!

Midtown helped us replace our gas fireplace with an amazing wood burning fireplace. We absolutely love it. The owner was knowledgeable, on time, meticulous, and great to work with. He stayed two hours to help the permit inspector understand the regulations and how it was installed correctly. I highly recommend their entire team

Very friendly and helpful!

Byron is helpful and knowledgeable.
Excellent service

Bryon was solid with our fireplace!

Just had a wonderful experience with Midtown Chimney in Conifer, they could not have been nicer or more helpful. Had everything I needed, I would highly recommend them!

Quick, polite service from Mike and Steve for inspection of flue cap. Will definitely call again for future chimney issues!

We use midtown chimney sweeps for all of our “fireplace” needs! Byron is communicative, knowledgeable, passionate and professional. Byron has done repair work on our chimney as well as cleaned it. Always a pleasure! Recommend without any hesitations!