The gentleman was early to the appointment, which i interpret as good customer service. He explained every step he would perform on our chimney. He was efficient, he left no mess, went on top of the chimney, removed the cap, cleaned the flue from the top down after doing the bottom part from the fire box and he cleaned the glass door of our fireplace insert. He was respectful of my time, showed me before and after photos and he did what he promised and that was to fix our chimney so it would draw air up the flue correctly so we didn't get smoke in the house. And they were able to get us in before Christmas - what a bonus - and their rates are very reasonable. Highly professional in all manners dealing with me and I would recommend Midtown Chimney Sweeps to take care of your chimney, should it need it, as our did. I couldn't be happier !
Response from the owner: Brad,Thank you so much for that great and thoughtful 5-Star review and recommendation!! We truly do appreciate your business. We're so glad to know that Jake was able to get everything taken care of for you and your family. Jake is a true professional and takes great pride in his work and ensuring his customers are happy and educated at the end of the day. Please contact us again in the future. We look forward to servicing you again for your annual inspection next season. All the best to your and yours! Happy Holidays!-The Midtown Team