Midtown Chimney Sweeps Franchising is Unique

At Midtown Chimney Sweeps we believe in letting the customer talk freely about the quality of service that we provide. Because that is how we grow. We need to hear the challenging and we need to discover what we did right. The same is true of listening to our franchise owners and those who might be franchise owners soon. The content on this page is dedicated to helping potential franchisees learn about Midtown Chimney Sweeps from other chimney sweeps.

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The world of small business is both exciting and challenging. Chimney sweeping is an age old industry with a mystique of romance and good luck. Bearing testimony to this is over one hundred years of tradition in western European nations as Italy, Germany, England and others.  Midtown is unique because it is a successful brand name in a niche industry with little sophistication of competitors. Before Midtown Chimney Sweeps ever started offering franchises we had an interest list.

Chimney Sweeping is not going away…

Sometimes we hear people say, “Chimney sweeping? Really? I didn’t know anyone did that anymore!” But the answer is yes. Just take a look at some of the statistics from our niche US industry that does approximately $2,185,000,000 per year:

  • More than half of U.S. households (52 percent) have at least one fireplace or freestanding stove.
  • There were approximately 1.2 fireplaces per American home in 2010, with 80 percent of the homes having at least one fireplace or stove, and 21 percent having two or more.
  • Thirty-four percent of wood or pellet stove owners view their stove as a major heat source.
  • Over 50% of all chimney sweeps in the USA are over the age of 53. This means many are heading toward retirement, and most with no solid exit strategy.

Please watch these video testimonials

Watch these videos to learn why Midtown is unique. Discover what some of our Franchisees have to say about the Midtown Chimney Sweeps business system! You may be surprised what they have to say about running a chimney sweep business. Testimonials of chimney business owners around the nation are invaluable to learn what awaits you in your new business venture with Midtown Chimney Sweeps Franchising.

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Qualified

Our chimney sweeps are qualified and insured.

Local

Our local chimney technicians know what works best for your specific area.

Professional

Our sweeps treat your home like it’s their own.

Happy Customers

Midtown Chimney Sweeps is rated 4.9/5.0

Excellent
Midtown Chimney Sweeps
4.8
Based on 2156 reviews
Called to replace broken glass on a wood fireplace door and they were incredibly helpful. Pointed me in the right direction to get it fixed. I really appreciated the help.
Needed a quote on a chimney following an inspection. Byron is very responsive and got us the info we needed within 3 hours of me reaching out. Great customer service.
Prompt and friendly service-very knowledgeable
Love this fireplace wonderful guys to work with
Response from the owner:Awesome, thank you Elizabeth! We're so happy to hear you are enjoying your fireplace! Thanks again for your time and business! Looking forward to connecting again, take care! - The Midtown Chimney Team🎩
Excellent guys great service
Response from the owner:Thanks so much, Allshore! We truly appreciate your business and time sharing your positive experience with us! Please don't hesitate to reach out if anything is needed, thanks again and take care! - The Midtown Chimney Team🎩
Great Service. Excellent professional knowledge well needed for all chimneys.
Response from the owner:Thank you so much Matthew! We are so happy to be of such excellent service! We truly value your time and your business, please take care and we look forward to connecting again if anything else is ever needed! Thank you! - The Midtown Chimney Team🎩
Byron and team orchestrated quite the transformation of the great room in my house 😍 It was a tricky job but they communicated well and kept a positive working environment throughout the project, which inspires confidence in the quality of work and trust in the craftsmanship. Thank you for the excellent service and great tunes while you were here! 🎶
Response from the owner:Wow, thank you so much for your kind words, Heather! We do believe an upbeat workplace reflects in the craftsmanship, and it's our pleasure to have kept the positivity flowing! Thanks again for sharing your positive experience with us and we hope you enjoy many cozy nights with your new wood burning stove! Looking forward to connecting again if anything is needed, take care! - The Midtown Chimney Team🎩
Update: My issue was resolved after posting my complaint. The service was continuously friendly and the communication was very clear. I would use this business again if my issues arose and I would recommend them to my friends. Thank you again.

Old Review: I’m extremely disappointed with the experience we’ve had with Midtown Sweeps. I had issues with my fireplace and asked if they could repair it. The technician came, cleaned it up and was very kind. He told me he would send me out a quote for the replacement part but never did. I reached out to the technician and to the company directly with no response. Mind you I had this service done back in early November…. I am willing to change my review when your company can actually resolve the issue I called you for.
Response from the owner:Hi Stef: We've put together your gas fireplace repairs quote as soon as we were able, you should see this in your inbox by now. Sadly, we are a seasonal business, many times our senior technician (Master Hearth Professional) who puts our quotes together needs to leave the office and help with field work, therefore slowing down the quoting process. We are working on ways to improve this. We are working quickly to resolve your issue and if resolved, we do not wish for you to change your review, rather we would like you to add to your review on what Midtown did to assist you to repair your gas fireplace issue. We truly appreciate your feedback as it is an opportunity to be better! Thank you so much, Midtown Chimney Sweeps Team
Folks at Midtown Chimney Fireplace Store went over and above when the power switch on my ComfortBilt pellet stove went out on a 5 degree morning. Pulled a switch from another unit and had me back up and heating in under an hour.
Thanks Byron, really appreciate your help
Response from the owner:Awesome, thank you so much for sharing your positive experience with us, Charles! It was our pleasure to ensure your home stayed warm on such a chilly morning! Stay cozy and don't hesitate to reach out if anything is needed, take care! - The Midtown Chimney Team🎩
Called in with an installation question and Byron was extremely helpful! Would definitely recommend.
Response from the owner:Thanks so much, Matias Comina! Byron is one of the best! We truly appreciate your time and recommendation! Please don't hesitate to reach out if anything is needed, take care! - The Midtown Chimney Team🎩
Marcus did a great job. Very knowledgeable and answered all my questions. He was friendly and was in and out quick.
Response from the owner:Thank you, Guard Lamothe! Marcus is always happy to share his knowledge to keep your chimney working safely and efficiently! Thanks again for your time and business, take care! - The Midtown Chimney Team🎩
Marcus and Midtown are amazing. I had a different company come out in October for a cleaning. Long story short, they ripped me off and did horrible work. I call Midtown and Marcus shows up and gives me the straight scoop. Cost me more $ but the job got done right and on time. I can’t say enough about Marcus and Midtown. World-class all the way. Can’t recommended them enough.
Response from the owner:Thank you so much, Steve! Marcus is truly one of the best and we'll be sure to pass this along to him! We're so happy we were able to help and get your chimney back to being clean and safe! Thanks again for your recommendation and please take care! - The Midtown Chimney Team🎩
Response from the owner:Thanks so much for the 5-star review, Nancy! We truly appreciate your time and business, take care! - The Midtown Chimney Team🎩
Had an issue with our stove, midtown quickly came out, looked at it, adjusted a bar and showed me how to fix it for next time. Very personable technician and knowledgeable. I will definitely be using midtown chimney for all our wood burning stove problems.
Response from the owner:Awesome, thanks so much David! Happy to hear your wood stove is up and running! Thanks again for sharing your positive experience and please don't hesitate to reach out if anything is needed, take care! - The Midtown Chimney Team🎩
Midtown Chimney staff were all very helpful and organized. The fireplace turned out beautifully and on schedule
Response from the owner:Thanks so much, David! We're so happy you're all set and cozy with your new fireplace! We truly appreciate you sharing your positive experience with us and look forward to connecting again, take care! - The Midtown Chimney Team🎩
Marcus arrived on time, was very professional and knowledgeable. Came to do a sweep and inspection, saw that my 90 year-old chimney wasn’t lined, and showed me the damage from previous chimney fires. He gave me the name of a reputable fireplace company for a gas insert and only charged me for the inspection. Would definitely recommend!
Response from the owner:Awesome, thanks so much Jessica! We're so happy to share our knowledge to keep your chimney safe! Thanks again for your recommendation and please don't hesitate to reach out if anything is needed, take care! - The Midtown Chimney Team🎩
We love our wood burning stove and use it for our primary heat source all winter long. Truly a great investment. Midtown was professional, tidy, respectful and timely in their installation. We were grateful to work with a company who has solid expertise and performance. Thank you, Midtown!
Response from the owner:Wonderful, thank you so much, Billings Family! We truly appreciate your business and kind words and are so happy your family will be warm and cozy all winter! Please don't hesitate to reach out if anything is needed, take care! - The Midtown Chimney Team🎩
Very kind servicemen who provided thorough explanations, excellent service, and left my fireplace sparkling clean and functional! Thank you!
Response from the owner:Thank you, Meagan! We're so happy to be of knowledgeable and friendly service! We appreciate your business and time sharing your positive experience with us. Looking forward to connecting again, take care! - The Midtown Chimney Team🎩
Response from the owner:Thank you, Amber! We appreciate your business and 5-star review. Please don't hesitate to reach out if anything is needed, take care! - The Midtown Chimney Team🎩
We were very pleased with Midtown Chimney Sweeps. In particular, Ben was personable, professional, and ethical in his dealings with us. Moreover, we consider that the asking price for services was transparent and consistent. While we believed we might need a new firebox or refractory panels, Ben advised we had plenty of life left in the current set up. Despite our efforts to clean the window glass on the firebox doors, they did not shine until Ben arrived to do the job. Knowledgeable, ethical, reasonably price. We recommend and will definitely use Midtown again.
Response from the owner:Wow, thanks so much David! We truly take pride in being of knowledgeable and ethical service and appreciate your time and recommendation! Please don't hesitate to reach out if anything is needed, take care! - The Midtown Chimney Team🎩
This company saved me thousands in Evergreen CO by replacing a part on my gas fireplace. They were prompt, trustworthy and reliable during the entire process. I shared that I didn't want to buy a new fireplace, and just needed a pilot-light replacement... They found the part & replaced it in a timely manner—and did not try to push any extra parts or labor. In, out and fixed! Just what I needed.

When it is time to replace my fireplace they will be my go-to.
Response from the owner:Awesome, thanks so much Mike! We're so happy to be of trustworthy and excellent service! Please don't hesitate to reach out if anything is needed, take care! - The Midtown Chimney Team🎩
Our fireplace was left clean, and we were assured that it is safe. Marcus left the area clean and was courteous and helpful throughout.
Response from the owner:Thank you, Gloria! We truly appreciate your business and time sharing your positive experience with us! Happy to hear your fireplace is clean, safe and ready for burning! Thanks again and please take care! - The Midtown Chimney Team🎩
Byron and the whole team at Midtown Chimney & Fireplace have been phenomenal to work with. They helped me plan out a new set of fireplaces (despite a complex set of architectural challenges) and were with me every step of the way, through design, demolition, masonry coordination, chimney modernization, chimney cap installation, electrician coordination, and fireplace installation. The results look fantastic and function even better, I could not recommend them more highly!
Response from the owner:Thank you Chris for your flexibility in scheduling around Subcontractors, snow storms, delivery times, and the discovery process... you're the one that deserves the five star review! - Byron, Beau, Chris, Lillie, Clint
Thank you for sharing your expertise! We appreciate how thorough you were in evaluating our issues and providing immediate remedy. Thanks again for keeping us warm!
Response from the owner:Thanks so much for sharing your positive experience with us, Caitlyn. We're so happy you'll be safe and warm this season! Please don't hesitate to reach out if anything is needed, take care! - The Midtown Chimney Team🎩
Office was very professional and friendly. Ser an appointment. Eric was our tech. Was on time, professional and knowledgeable. Explained anything I asked. Did cleanout of blocked ash pit (30 minutes). Pricing was very reasonable. I would not hesitate to recommend Midtown Chimney Sweep and Eric.
Response from the owner:Wow, thank you so much for sharing your positive experience with us, Joe! Eric is a true professional and always happy to share his knowledge! Thanks again for your recommendation, business and time. Please take care! - The Midtown Chimney Team🎩
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Adam Rebling

– Iowa Franchise Owner

A Powerful Partnership

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