Folks at Midtown Chimney Fireplace Store went over and above when the power switch on my ComfortBilt pellet stove went out on a 5 degree morning. Pulled a switch from another unit and had me back up and heating in under an hour.Thanks Byron, really appreciate your help
Response from the owner: Awesome, thank you so much for sharing your positive experience with us, Charles! It was our pleasure to ensure your home stayed warm on such a chilly morning! Stay cozy and don't hesitate to reach out if anything is needed, take care!- The Midtown Chimney Team🎩
Called in with an installation question and Byron was extremely helpful! Would definitely recommend.
Response from the owner: Thanks so much, Matias Comina! Byron is one of the best! We truly appreciate your time and recommendation! Please don't hesitate to reach out if anything is needed, take care!- The Midtown Chimney Team🎩
Marcus did a great job. Very knowledgeable and answered all my questions. He was friendly and was in and out quick.
Response from the owner: Thank you, Guard Lamothe! Marcus is always happy to share his knowledge to keep your chimney working safely and efficiently! Thanks again for your time and business, take care!- The Midtown Chimney Team🎩
Marcus and Midtown are amazing. I had a different company come out in October for a cleaning. Long story short, they ripped me off and did horrible work. I call Midtown and Marcus shows up and gives me the straight scoop. Cost me more $ but the job got done right and on time. I can’t say enough about Marcus and Midtown. World-class all the way. Can’t recommended them enough.
Response from the owner: Thank you so much, Steve! Marcus is truly one of the best and we'll be sure to pass this along to him! We're so happy we were able to help and get your chimney back to being clean and safe! Thanks again for your recommendation and please take care!- The Midtown Chimney Team🎩
Response from the owner: Thanks so much for the 5-star review, Nancy! We truly appreciate your time and business, take care!- The Midtown Chimney Team🎩
Had an issue with our stove, midtown quickly came out, looked at it, adjusted a bar and showed me how to fix it for next time. Very personable technician and knowledgeable. I will definitely be using midtown chimney for all our wood burning stove problems.
Response from the owner: Awesome, thanks so much David! Happy to hear your wood stove is up and running! Thanks again for sharing your positive experience and please don't hesitate to reach out if anything is needed, take care!- The Midtown Chimney Team🎩
Midtown Chimney staff were all very helpful and organized. The fireplace turned out beautifully and on schedule
Response from the owner: Thanks so much, David! We're so happy you're all set and cozy with your new fireplace! We truly appreciate you sharing your positive experience with us and look forward to connecting again, take care! - The Midtown Chimney Team🎩
Marcus arrived on time, was very professional and knowledgeable. Came to do a sweep and inspection, saw that my 90 year-old chimney wasn’t lined, and showed me the damage from previous chimney fires. He gave me the name of a reputable fireplace company for a gas insert and only charged me for the inspection. Would definitely recommend!
Response from the owner: Awesome, thanks so much Jessica! We're so happy to share our knowledge to keep your chimney safe! Thanks again for your recommendation and please don't hesitate to reach out if anything is needed, take care!- The Midtown Chimney Team🎩
We love our wood burning stove and use it for our primary heat source all winter long. Truly a great investment. Midtown was professional, tidy, respectful and timely in their installation. We were grateful to work with a company who has solid expertise and performance. Thank you, Midtown!
Response from the owner: Wonderful, thank you so much, Billings Family! We truly appreciate your business and kind words and are so happy your family will be warm and cozy all winter! Please don't hesitate to reach out if anything is needed, take care!- The Midtown Chimney Team🎩
Very kind servicemen who provided thorough explanations, excellent service, and left my fireplace sparkling clean and functional! Thank you!
Response from the owner: Thank you, Meagan! We're so happy to be of knowledgeable and friendly service! We appreciate your business and time sharing your positive experience with us. Looking forward to connecting again, take care! - The Midtown Chimney Team🎩
Response from the owner: Thank you, Amber! We appreciate your business and 5-star review. Please don't hesitate to reach out if anything is needed, take care!- The Midtown Chimney Team🎩
We were very pleased with Midtown Chimney Sweeps. In particular, Ben was personable, professional, and ethical in his dealings with us. Moreover, we consider that the asking price for services was transparent and consistent. While we believed we might need a new firebox or refractory panels, Ben advised we had plenty of life left in the current set up. Despite our efforts to clean the window glass on the firebox doors, they did not shine until Ben arrived to do the job. Knowledgeable, ethical, reasonably price. We recommend and will definitely use Midtown again.
Response from the owner: Wow, thanks so much David! We truly take pride in being of knowledgeable and ethical service and appreciate your time and recommendation! Please don't hesitate to reach out if anything is needed, take care!- The Midtown Chimney Team🎩
This company saved me thousands in Evergreen CO by replacing a part on my gas fireplace. They were prompt, trustworthy and reliable during the entire process. I shared that I didn't want to buy a new fireplace, and just needed a pilot-light replacement... They found the part & replaced it in a timely manner—and did not try to push any extra parts or labor. In, out and fixed! Just what I needed.When it is time to replace my fireplace they will be my go-to.
Response from the owner: Awesome, thanks so much Mike! We're so happy to be of trustworthy and excellent service! Please don't hesitate to reach out if anything is needed, take care!- The Midtown Chimney Team🎩
Our fireplace was left clean, and we were assured that it is safe. Marcus left the area clean and was courteous and helpful throughout.
Response from the owner: Thank you, Gloria! We truly appreciate your business and time sharing your positive experience with us! Happy to hear your fireplace is clean, safe and ready for burning! Thanks again and please take care!- The Midtown Chimney Team🎩
Byron and the whole team at Midtown Chimney & Fireplace have been phenomenal to work with. They helped me plan out a new set of fireplaces (despite a complex set of architectural challenges) and were with me every step of the way, through design, demolition, masonry coordination, chimney modernization, chimney cap installation, electrician coordination, and fireplace installation. The results look fantastic and function even better, I could not recommend them more highly!
Response from the owner: Thank you Chris for your flexibility in scheduling around Subcontractors, snow storms, delivery times, and the discovery process... you're the one that deserves the five star review!- Byron, Beau, Chris, Lillie, Clint
Thank you for sharing your expertise! We appreciate how thorough you were in evaluating our issues and providing immediate remedy. Thanks again for keeping us warm!
Response from the owner: Thanks so much for sharing your positive experience with us, Caitlyn. We're so happy you'll be safe and warm this season! Please don't hesitate to reach out if anything is needed, take care!- The Midtown Chimney Team🎩
Office was very professional and friendly. Ser an appointment. Eric was our tech. Was on time, professional and knowledgeable. Explained anything I asked. Did cleanout of blocked ash pit (30 minutes). Pricing was very reasonable. I would not hesitate to recommend Midtown Chimney Sweep and Eric.
Response from the owner: Wow, thank you so much for sharing your positive experience with us, Joe! Eric is a true professional and always happy to share his knowledge! Thanks again for your recommendation, business and time. Please take care!- The Midtown Chimney Team🎩
Response from the owner: Thanks so much Dee! We appreciate you sharing your positive experience with us! We truly take pride in being of helpful and honest service. Please don't hesitate to reach out if anything is needed and take care!- The Midtown Chimney Team🎩
I'm incredibly impressed with Midtown Chimney Sweeps, specifically Ben, who was the tech who came out today. I bought a house in November and was recommended by my inspector to have a chimney cap placed. I had an appointment scheduled last week with Midtown, which had to be rescheduled last minute due to scheduling conflicts on their end, but Midtown communicated it quickly and efficiently.Ben came out and took a look at my (nonfunctioning) chimney today, and made recommendations based off what he was seeing. He provided a lot of education on my chimney, which was built in 1941, so things were built differently back then! Turns out, I was having a furnace issue. Ben also made recommendations on how to keep my aging chimney sealed and safe in the future. He was incredibly helpful and took the time to answer all of my questions. I'll definitely be calling Midtown when I need sealing services in the future. Very professional and knowledgable!
Response from the owner: Awesome, thank you so much Hannah! Ben is a true professional and always happy to share his knowledge! Thanks again for your time sharing your positive experience with us and please don't hesitate to reach out if anything is needed in the future! Take care! :)- The Midtown Chimney Team🎩
Byron quickly diagnosed the problems with our Quadrafire pellet stove, cleaned it and ordered replacement parts. He also assessed the ventilation pipe and our chimney and gave us detailed cleaning instructions. He and his son came back to repair the stove as soon as the parts arrived and did an excellent and efficient job. Thanks!
Response from the owner: We truly appreciate you sharing your positive experience with us, Susan! Happy to be of thorough and excellent service! Glad to hear your Quadrafire pellet stove is safe and ready for the rest of burning season! Please don't hesitate to reach out if anything is needed and please take care!- The Midtown Chimney Team🎩
After lots of water damage in our chimney, Eric was very helpful and patient getting us all the information we needed. A detailed report will help us move forward, to getting a beautiful Christmas fireplace. Thank you Eric!
Response from the owner: Thanks so much Megan! We'll definitely pass this along to Eric. We truly appreciate your business and time sharing your positive experience with us. Please take care and Happy Holidays!- The Midtown Chimney Team🎩
Byron was extremely knowledgeable and helpful! Thank you!
Response from the owner: Thank you, K! We appreciate you taking the time to share your positive experience with us. Byron is one of the best! Thanks again and please don't hesitate to reach out if anything is needed. Take care and Happy Holidays!- The Midtown Chimney Team🎩
I just had MIdtown Chimney install a second pellet stove in my home, after they had installed one in a different part of the house earlier this year. I used them a second time because of the great and timely work they completed the first time. The second install was no different. The install team of Tanner, Chris and Levi were very professional and all around great people to have in your home. I will be continuing to use Midtown to for the annual cleanings.
Response from the owner: We truly appreciate you sharing your positive experiences with us, Lisa! We're so happy you'll be able to enjoy your two pellet stoves this Holiday season! Thank you again for your continuous support, time and business. See you for next year's cleaning. Take care and Happy Holidays!- The Midtown Chimney Team🎩
Since Inglenook has gone out of business, Byron and his team stepped up and helped my family out in a big way. Excellent service and an absolute pleasure to work with. These guys are a great asset to our community, highly recommend!
Response from the owner: Thank you so much for Andrew! We are so happy to be of excellent service to this wonderful community! Thank you again for your recommendation and warm welcome! Please don't hesitate to reach out if anything is needed, take care and Happy Holidays!- The Midtown Chimney Team🎩
Highly recommend this company! Today we had Marcus come out to do an inspection of our fireplace, and do a chimney sweep, and he was awesome. Very professional, knowledgeable and helped us figure out the solution to our problem. He even gave me some advice about how we can disperse heat more throughout our house (yay!). We'll definitely be using them again when we need our chimney serviced. Thank you, Marcus!
Response from the owner: We truly appreciate you sharing your positive experience with us, Chiara! Marcus is one of the best and a true professional! We're so happy you'll be able to use your fireplace safely and efficiently this holiday season! Looking forward to connecting again, take care!- The Midtown Chimney Team🎩